Training Support Administrator

Job description
Part time 12 month contract with option of renewal/permanent contract subject to performance. The working hours shall be 4 days in 7 09.00-17.00

JOB SUMMARY: The Training Support Administrator will provide administrative support to the company, as required for the effective and efficient operation of the service.

Responsibilities and Duties

DUTIES: • To provide administrative and resource support as required in a customer facing role.

• To manage inbound enquiries during the opening hours of the company.

• To administer the training database and updating of details/as required.

• To prepare and assist in the collection of data, including liaising with accreditation bodies as required.

• To undertake ongoing training and professional development, appropriate to the position.

• To attend seminars and meetings as may be required

• To schedule training sessions and shift management

• To manage the physical training environment and associated resources

• To engage with learners and customers to support renewal information and training course booking

• To perform such other duties, appropriate to the role, as may be required and agreed with the managing director or director of training from time to time.

• To order and maintain the necessary supplies required for the efficient running of the service.

• Assist in account management, invoicing and credit control as required.

PERSON SPECIFICATION:

Essential Education Qualifications and Attainments

Leaving Certificate or equivalent
Proficient with Microsoft 365 Suite
Proficient IT skills

Essential Knowledge, Skills & Experience

•Ability to provide comprehensive administrative support to a team

• Knowledge of and skills in maintaining records/files

• Experience with IT systems

• Excellent communication skills, both face to face and telephone, including problem solving skills.

• Ability to work on own initiative and prioritise own work to meet agreed objectives

• Attention to detail

Desirable Skills, Abilities & Experience

• Experience with pre-hospital programmes

• Flexibility regarding meeting agreed deadlines

• Outbound Sales experience

Job Types: Part-time, Contract

Salary: €12.50-€13.50 per hour